Your trust matters

Privacy Policy

Crude Energy LLC (“we,” “our,” or “us”) is committed to protecting the privacy of our clients, partners, and website visitors. This Privacy Policy explains how we collect, use, store, and share personal information related to our services.

Crude Energy is an operations support and logistics company offering reliable field crew scheduling, service maintenance coordination, safety alert notices, and load hauling services for the energy and industrial sectors.

1. Information We Collect

We collect personal information in the following ways:

a. When You Interact With Us

• Full Name
  
• Phone Number
  
• Email Address (optional)
  
• Company Name or Job Role (if applicable)
  
• Communication Preferences
  

b. Automatically via Our Website

• IP address
  
• Browser type and version
  
• Pages visited and actions taken
  
• Device type and operating system
  

2. How We Use Your Information

We use your information to:

• Schedule field crew assignments and notify involved parties
  
• Send service maintenance updates and confirmations
  
• Deliver time-sensitive safety notices via SMS
  
• Coordinate the pickup, transport, and delivery of industrial loads
  
• Improve our services and internal operations
  
• Respond to customer support inquiries
  
• Comply with industry regulations and legal obligations
  

3. SMS Notifications

By opting in, you consent to receive automated SMS messages from +1 (844) 909-2956, including but not limited to:

• Field crew scheduling confirmations
  
• Maintenance reminders or delays
  
• Safety alerts and emergency updates
  
• Logistics confirmations for load hauling
  

Message & data rates may apply.

• Reply STOP to unsubscribe
  
• Reply HELP for assistance
  

We do not use SMS for spam or unrelated marketing messages.

4. How We Protect Your Information

We use a combination of administrative, technical, and physical safeguards to secure your data, including:

• Secure data storage systems
  
• Encrypted communications where applicable
  
• Limited internal access to sensitive data
  
• Compliance with energy-sector safety and confidentiality standards
  

5. Data Sharing and Disclosure

We do not sell or rent your personal data. We may share limited information only when necessary:

• With authorized service providers (e.g., SMS gateways, logistics software)
  
• With employees or field crew responsible for assigned jobs
  
• To comply with legal or regulatory requirements
  

6. Your Rights & Choices

You may:

• Request access to your personal information
  
• Correct or update your data
  
• Withdraw your consent to receive SMS messages
  
• Request deletion of your data (subject to regulatory requirements)
  

To submit a request, email us at [Insert Email].

7. Data Retention

We retain your information only as long as necessary to:

• Fulfill the services you’ve requested
  
• Meet legal, operational, or safety compliance obligations
  
• Maintain accurate service logs and communication history
  

8. Third-Party Links

Our website or SMS tools may include links to third-party websites or platforms. We are not responsible for the privacy practices of those third parties and encourage you to review their privacy policies.

9. Policy Updates

We may update this Privacy Policy to reflect changes in our services or regulations. Updates will be posted to this page, with the effective date updated accordingly.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how your data is used, please contact us:

📞 +1 (844) 909-2956
📧 info@crudeenergy.site